Preferred Care is available as a standalone protection plan or as part of Pixel Pass. If you'd like additional information, see our FAQs or visit Google Store.
1 Each claim is subject to a Service Fee/Deductible. Terms and conditions apply.
2 View Preferred Care and Preferred Care Monthly Coverage cost on Service Fee/Deductible.
3 For the Preferred Care Monthly Coverage plan, your devices include 4 years (Pixel 6a) or 2 years (Pixel 6, Pixel 6 Pro, Pixel 5a) of mechanical breakdown coverage after the one-year manufacturer warranty expires, and up to 2 accidental damage claims in a rolling 12-month period beginning with the date of the first repair or replacement. For the Preferred Care upfront plan, your device protection includes 1 year of mechanical breakdown coverage (after the one-year manufacturer warranty expires) and up to 2 accidental damage claims per coverage term or 2 in a rolling 12-month period or based on device. Exclusions apply. See your state-specific terms and conditions in your coverage documents for full details including benefits and exclusions.
4 If your device gets damaged, or has a mechanical failure after the manufacturer's warranty period, you'll receive a replacement device as early as the next business day after your claim is approved, with two-way shipping covered.
5 Cracked screen repair applies when service is available and provided through our participating walk-in centers. Walk-in centers are not available in every state, check locations here.
6 One additional year of mechanical breakdown coverage after the manufacturer's warranty ends and up to 2 claims of accidental damage coverage (including drops, spills and cracks) over a rolling 12-month period beginning with the date of the first repair or replacement. Each claim is subject to a Service Fee/Deductible. Terms and conditions apply. If your device gets damaged, or has mechanical failure after the manufacturer's warranty period, you'll receive a replacement device as early as the next business day after your claim is approved, with two-way shipping covered. Cracked screen repair applies when service is available and provided through our participating walk-in centers. Walk-in centers not available in every state, check locations.
Plans are provided by Federal Warranty Service Corporation in all states except CA, where it’s Sureway, Inc., FL, where it’s United Service Protection, Inc., and OK, where it’s Assurant Service Protection, Inc. All these companies operate under the trade name Assurant.