Monthly Payments
Pay for your protection plan all at once or spread it out with monthly payments.2
Oops protection
You can’t predict cracks, drops, or spills. Depending on the plan selected, get at least two “oops” claims during your coverage term.3
Overnight Shipping
No waiting for your old device to be returned. A new one will be overnighted to you after your claim is approved. 4
600+ walk-in locations
We’re partnering with uBreakiFix for repairs. And you can get a screen replacement for a service fee/deductible as low as $29 if you bring in your device.5
The provider for some Preferred Care plans has changed. View the table below to identify your protection provider. For support from or to file a claim with Assurant, please continue on this site or call 877-406-4372. For support or to file a claim with Asurion call 866-745-1749, 6 a.m. – 12 a.m. CST or go online to asurion.com/googleclaims.
Preferred Care plan changes
| |
Claim incident occurred: |
| |
Before 7/1/25 |
On or after 7/1/25 |
| Preferred Care Monthly Coverage purchased: |
|
| Before 2/24/25 |
Assurant |
Asurion |
| On or after 2/24/25 |
Asurion |
Asurion |
| Preferred Care 2-year Coverage purchased: |
|
| Before 2/24/25 |
Assurant |
Assurant |
| On or after 2/24/25 |
Asurion |
Asurion |
1 Each claim is subject to a Service Fee/Deductible. Terms and conditions apply.
2 View Preferred Care and Preferred Care Monthly Coverage cost on Service Fee/Deductible.
3 For the Preferred Care Monthly Coverage plan, your devices include 4 years (Pixel 6a) or 2 years (Pixel 6, Pixel 6 Pro, Pixel 5a) of mechanical breakdown coverage after the one-year manufacturer warranty expires, and up to 2 accidental damage claims in a rolling 12-month period beginning with the date of the first repair or replacement. For the Preferred Care upfront plan, your device protection includes 1 year of mechanical breakdown coverage (after the one-year manufacturer warranty expires) and up to 2 accidental damage claims per coverage term or 2 in a rolling 12-month period or based on device. Exclusions apply. See your state-specific terms and conditions in your coverage documents for full details including benefits and exclusions.
4 If your device gets damaged, or has a mechanical failure after the manufacturer's warranty period, you'll receive a replacement device as early as the next business day after your claim is approved, with two-way shipping covered.
5 Cracked screen repair applies when service is available and provided through our participating walk-in centers. Walk-in centers are not available in every state, check locations here.
6 One additional year of mechanical breakdown coverage after the manufacturer's warranty ends and up to 2 claims of accidental damage coverage (including drops, spills and cracks) over a rolling 12-month period beginning with the date of the first repair or replacement. Each claim is subject to a Service Fee/Deductible. Terms and conditions apply. If your device gets damaged, or has mechanical failure after the manufacturer's warranty period, you'll receive a replacement device as early as the next business day after your claim is approved, with two-way shipping covered. Cracked screen repair applies when service is available and provided through our participating walk-in centers. Walk-in centers not available in every state, check locations.
Plans are provided by Federal Warranty Service Corporation in all states except CA, where it’s Sureway, Inc., FL, where it’s United Service Protection, Inc., and OK, where it’s Assurant Service Protection, Inc. All these companies operate under the trade name Assurant.