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File or Track a Claim
Continue filing saved claim
warning If you are experiencing screen flickering or a vertical line on a Pixel 8 you may be eligible for an extended repair program. Please visit Google Store Self Service Portal to check eligibility before filing a claim.
Device make/manufacturer, model, serial number and IMEI number.
Account holder contact information.
Details about what happened to your device.
Deductible Payment.
If your device is eligible for in-store repair, you'll be able to schedule an appointment for your nearest repair location once your claim is approved.
Once your claim is approved, we'll mail you a reconditioned replacement device of like type and quality.
File, continue, or track a claimfor your mobile device.
Enter the phone number and date of incident for the device in which you'd like to file a claim.
The provider for some Preferred Care plans has changed. View the table below to identify your protection provider. For support from or to file a claim with Assurant, please continue on this site or call 877-406-4372. For support or to file a claim with Asurion call 866-745-1749, 6 a.m. – 12 a.m. CST or go online to asurion.com/googleclaims.
Required field: Enter your email address
Required field: Enter your ZIP code from your claim
Date of Incident
Date of Incident is Required
Note: Once submitted, this date cannot be changed.
Required field:
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