Date of incident
Note: Once submitted, this date cannot be changed.
Your device comes with a 1-year manufacturer's warranty. With
device protection, your device gets an additional year of coverage
for mechanical breakdown and 2 years of protection from accidental
It's no fun being without your device. If it gets damaged, upon
approval of your claim you'll receive a replacement as early
as the next business day, with two-way shipping covered.
Device protection covers your device no matter where it goes in
your country, even if you switch carriers or give your device to
It's easy to stay connected. File a claim 24 hours a day, 7 days
Pixel and Pixel XL purchased through the Google Store. Customers
who purchased Nexus Protect coverage for a Nexus 5X or 6P can also
file claims here at mydeviceprotect.com.
1Mechanical breakdown (coverage or protection) for
the 2nd year and up to 2 claims of accidental damage coverage for 2
years. Each claim on Nexus 5X, Nexus 6P and Pixel are subject to a
$79 deductible. Each claim on Pixel XL is subject to a $99
deductible. Terms and conditions apply.